Service & Support

CNC Technologies provides a wide range of surveillance, microwave video downlink, data transmission, and technical support services to complete the most demanding missions.

 
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Define

Mission Requirements

As a one stop source, CNC is there every step of the way. A customer-centric approach is used to define the agency’s specific mission requirements.

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Design

Custom Solutions

With decades of first-hand experience, the CNC team assists clients with equipment selection and provides a tailored mission suite design.

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Deliver

24/7 Support & Training

Coordination of equipment commissioning, intuitive user training, and on-going 24/7 technical support is all part of what CNC is proud to deliver.

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Mission Suite Design

An effective mission suite is a network of various components used to complete aerial surveillance with real-time distribution to the ground. After an on-site assessment of existing equipment, CNC designs an optimized mission suite tailored to meet the client’s requirements.

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Unparalleled Support

We are committed to delivering an unparalleled level of support to our clients. We have qualified staff members available 24/7/365 across the US and in Europe to support this commitment. One phone call is all our clients have to make when there are any issues with operational capability of equipment.

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Comprehensive Training

We provide clients with comprehensive and ongoing training to ensure they are operating their solution with maximum ease and efficiency. Our training courses are done at the client’s facility with their equipment and offer a hands-on learning experience.

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CNC.LIVE

CNC.LIVE is a defense-grade online portal with a secure interface for agencies to view their helicopter, fixed wing and UAV footage from any internet-connected device. CNC.LIVE was developed to enhance situational awareness and to support multi-agency response during large scale operations by serving as a centralized resource for hosting, viewing, sharing and archiving real-time aerial downlink footage.